Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/46143
Title: The relationships among service training gaps, employees' perceived self-efficacy, and service performance
Authors: Luk , S 
Issue Date: 2012
Source: Global Business and Technology Association-14th Annual International Conference, New York, USA, Jul 10-14, 2012 How to cite?
URI: http://hdl.handle.net/10397/46143
Appears in Collections:Conference Paper

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