Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/44278
Title: Offshore outsourcing of customer services - what do the customers think?
Authors: Sharma, P
Issue Date: 2011
Source: 2011 AMA Summer Marketing Educators' Conference, San Francisco, CA, USA, Aug 5-7, 2011 How to cite?
URI: http://hdl.handle.net/10397/44278
Appears in Collections:Conference Paper

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