Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/43836
Title: Risk management and coordination in service supply chains : information, logistics and outsourcing
Authors: Choi, TM 
Wallace, SW
Wang, Y
Keywords: Coordination
Information management
Logistics services
Risk management
Service outsourcing
Service supply chain management
Issue Date: 2016
Publisher: Palgrave Macmillan
Source: Journal of the Operational Research Society, 2016, v. 67, no. 2, p. 159-164 How to cite?
Journal: Journal of the Operational Research Society 
Abstract: A service supply chain, which is a system formed by a network of suppliers, service designers, service providers and other service partners, aims to transfer available scarce resources into services and deliver them to satisfy customer needs. It is a known fact that service supply chain management is playing a more and more important role in modern economies. However, the unique features of service supply chains also create new challenges that call for proper management of the respective operations. In particular, how to coordinate a service supply chain with risk considerations is a critical issue. In this paper, we concisely examine coordination and risk management challenges in service supply chain systems. We also introduce the technical papers featured in the special issue.
URI: http://hdl.handle.net/10397/43836
ISSN: 0160-5682
EISSN: 1476-9360
DOI: 10.1057/jors.2015.115
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