Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/43233
Title: Undergraduates' perceptions toward the adoption of computer-based training in hotels
Authors: Chan, E
Choi, J
Keywords: Computer-based training
Undergraduates
Perceptions
Hotels
Factor analysis
Issue Date: 2012
Publisher: Routledge, Taylor & Francis Group
Source: Journal of teaching in travel & tourism, 2012, v. 12, no. 4, p. 358-376 How to cite?
Journal: Journal of teaching in travel & tourism 
Abstract: With the rapid advances in technology, the use of computer-based training (CBT) will soon become prevalent in the hospitality industry. This study was conducted with the aim of understanding the perceived beliefs of hospitality management undergraduates toward the adoption of CBT in hotels. A total of 140 usable self-administered questionnaires were collected. Factor analysis revealed three interpretable factors of undergraduates' perceptions of CBT: perceived compatibility, perceived effectiveness, and perceived self-efficacy. The independent t-test and multiple regression analysis were also used to gain a better understanding of differences in perceptions among the respondents and the likely influences of the three identified factors on the intention to use CBT. Suggestions are provided for practitioners and educators to enhance hospitality student and employee perceptions toward the adoption and usage of CBT.
URI: http://hdl.handle.net/10397/43233
ISSN: 1531-3220
EISSN: 1531-3239
DOI: 10.1080/15313220.2012.729458
Appears in Collections:Journal/Magazine Article

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