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Title: Where to find the lowest hotel room rates on the Internet? The case of Hong Kong
Authors: Law, R
Chan, I
Goh, C
Keywords: Internet
Hong Kong
Issue Date: 2007
Publisher: Emerald Group Publishing Limited
Source: International journal of contemporary hospitality management, 2007, v. 19, no. 6, p. 495-506 How to cite?
Journal: International journal of contemporary hospitality management 
Abstract: Purpose– This study aims to examine online room rates in Hong Kong hotels. It focuses on comparing and contrasting the lowest hotel room rates that are available to customers.
Design/methodology/approach– Eight distribution channels and 45 hotels in Hong Kong were examined for online room rates in a 13‐month period from 2005 to 2006. The eight distribution channels represented different nature of operations including both indirect and direct distribution channels.
Findings– Empirical findings showed the web sites of local travel agents and local reservation agents offered the lowest online room rates, and that indirect distribution channels offered lower room rates than direct distribution channels.
Research limitations/implications– A major limitation of this study is the geographic limitation of hotel selection.
Originality/value– Findings of the study are expected to provide insights for hoteliers to refine their online room rate strategy.
ISSN: 0959-6119
EISSN: 1757-1049
DOI: 10.1108/09596110710775156
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