Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/42988
Title: Determinants of hotel employment in Hong Kong
Authors: Yeung, S 
Wong , K
Issue Date: 2001
Publisher: SAGE Publications
Source: Cornell hotel and restaurant administration quarterly, 2001, v. 42, no. 1, p. 50-59 How to cite?
Journal: Cornell hotel and restaurant administration quarterly 
Abstract: This study of 32 hotels in Hong Kong investigated the importance that human-resources managers accord to economic and social factors that drivehotel employment levels, as well as looked at employees' personal attributes that may influence hiring. Senior managers place a strong emphasis on firm-specific factors such as occupancy rate, revenue, and service standards. More general industry-specific factors were perceived to be relatively less important in managers' decisions on hiring levels, while non-industry-specific factors (including macroeconomic measures) had the least impact on hotel hiring levels. In terms of personal attributes, it was found that an employee's attitude was perceived to be the most important criterion in a manager's selection decision.
URI: http://hdl.handle.net/10397/42988
ISSN: 0010-8804
DOI: 10.1016/S0010-8804(01)90011-4
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