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Title: An exploratory study examining information technology adoption and implementation in full-service restaurant firms
Authors: Oronsky, C
Chathoth, P
Keywords: Information technology trends
Full-service chain restaurants
Full-service independent restaurants
Technology leadership
Issue Date: 2007
Publisher: Pergamon Press
Source: International journal of hospitality management, 2007, v. 26, no. 4, p. 941-956 How to cite?
Journal: International journal of hospitality management 
Abstract: The purpose of the paper is to explore and compare the current use of information technology-related advances in chain and independent full-service restaurants, the factors that motivate managers of these types of restaurants to decide whether or not to implement such technology, and how these managers perceive the impact of technology on the firm. A case study analysis involving four San Francisco Bay Area full-service restaurants was conducted to examine the framework of full-service restaurants to implement new technology. Propositions are developed that purport the information technology adoption and implementation characteristics of full-service restaurant firms while elucidating the distinctiveness between chain and independent firms.
ISSN: 0278-4319
EISSN: 1873-4693
DOI: 10.1016/j.ijhm.2006.04.001
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