Please use this identifier to cite or link to this item:
Title: How flat is the world really? Exploring the long-term impact of offshore outsourcing of customer services on customer perceptions
Authors: Sharma, P
Issue Date: 2010
Source: Academy of Indian Marketing International Conference, Delhi, India, 16-18 December, 2010 How to cite?
Appears in Collections:Conference Paper

Show full item record

Page view(s)

Last Week
Last month
Citations as of Mar 18, 2018

Google ScholarTM


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.