Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/42248
Title: Exploring the dynamic flow of emotions in customer call centre communication
Authors: Forey, G 
Hood, S
Issue Date: 2006
Source: The Interdisciplinarity International Conference, Macquarie University, Sydney, 20-22 September, 2006 How to cite?
URI: http://hdl.handle.net/10397/42248
Appears in Collections:Conference Paper

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