Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/42110
Title: Social identity : moderating service recovery evaluations in strategic alliance settings?
Authors: Weber, K 
Sparks, B
Issue Date: 2005
Source: Third APaCHRIE Conference, Kuala Lumpur, Malaysia, 26-28 May 2005 How to cite?
URI: http://hdl.handle.net/10397/42110
Appears in Collections:Conference Paper

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