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Title: In what ways can customer relationship management be further improved? Scruitinizing the antecedents and consequences of information sharing
Authors: Chow , SWK
Wong , YH
Leung, TKP 
Issue Date: 2003
Source: Academy of Business & Administrative Sciences 2003 International Conference, Belgium, 11-13 July 2003 How to cite?
Appears in Collections:Conference Paper

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