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Title: Training for quality in the Hong Kong construction industry
Authors: Fox, PW 
Keywords: Training
Quality Assurance
Hong Kong
Construction industry
Construction management
Issue Date: 1996
Publisher: China Architecture & Building Press
Source: Proceedings of the CIB Beijing International Conference, Construction Modernization and Education, organized by M.E. Rinker Snr. School of Building Construction, University of Florida, USA., held in Beijing International Hotel, China, 21-24 October 1996 How to cite?
Abstract: This is one of the first papers which deals with the issue of training for quality in the Hong Kong construction industry. It explores the issues involved in training design before reporting on some empirical findings. Several empirical studies have been drawn upon, some to provide contextual background and others more directly relevant to the purpose of this paper. The focus is upon who should receive priority in training, and what sort of training they should be given. One of the studies had these two questions as part of its main objectives. The study was based on a literature survey, followed by a postal survey using a questionnaire. The postal survey was executed with 55 respondent contractors all of which were involved in building projects under the control of the Hong Kong Housing Authority. Following the results and preliminary analysis of the postal survey, the opinions of two experts were sought in order to validate the findings. Both of the experts were with long experience in the industry, one working in the contracting field, the other in a training organisation. The findings are that, in order to improve quality of buildings, there is a clear need for training at all levels in the industry. Higher managers are in need of training in QA and general management skills. Middle managers, supervisors and QA Engineers are generally competent in controlling quality but need further specific quality training as well as general management skills. Craftsmen, operatives and other manual workers need training in quality awareness as well as, more importantly, the basic craft & technical skills.
ISBN: 7-112-02264-9
Appears in Collections:Conference Paper

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