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Title: A study of CRM implementation in financial industry
Authors: Man, CW
Kong, WY
Yui, WH
Tam, PF
Leung, HKN 
Issue Date: 2006
Source: 2006 International Conference on e-Learning, e-Business, Enterprise Information Systems, e-Government, and Outsourcing, Las Vegas, USA, June 2006, p. 237-244 How to cite?
ISBN: 978-989-8425-55-3
Appears in Collections:Conference Paper

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