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Title: Quality assurance for outsourcing of estate management and maintenance services - the context of Hong Kong housing department
Authors: Lo, KK
Hui, ECM 
Yau, KH
Issue Date: 2009
Source: A referred Symposium paper presented in an International Symposium CRIOCM 2009, Nanjing, China, 1-3 November 2009
Keywords: Quality assurance
Estate management and maintenance services
Quality management system
Hong Kong housing authority
Property service agent
ISBN: 978-962-367-675-5
Appears in Collections:Conference Paper

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