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Title: Measuring the value of managerial responses to online reviews - a natural experiment of two online travel agencies
Authors: Ye, Q
Gu, B
Chen, W
Law, R 
Issue Date: 2008
Source: Twenty Ninth International Conference on Information Systems, Paris, France, 14-17 December 2008, p. 1-8 How to cite?
Appears in Collections:Conference Paper

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