Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/38316
Title: The service training gaps and their effects on service quality
Authors: Luk, STK 
Issue Date: 2000
Source: Recent Advances in Retailing Services Science Conference Proceedings, European Institute of Retailing and Service Science Society, Portugal, July 2000 How to cite?
URI: http://hdl.handle.net/10397/38316
Appears in Collections:Conference Paper

Show full item record

Page view(s)

25
Last Week
2
Last month
Checked on Aug 13, 2017

Google ScholarTM

Check



Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.