Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/38235
Title: Effects of attitude towards complaining on loyalty : comparing Chinese and American perceptions
Authors: Ekiz, E
Au, N 
Issue Date: 2009
Source: The 7th Asia Pacific CHRIE Conference, Singapore, 28-31 May,2009, p. 89 How to cite?
URI: http://hdl.handle.net/10397/38235
Appears in Collections:Conference Paper

Show full item record

Page view(s)

27
Last Week
1
Last month
Checked on Aug 20, 2017

Google ScholarTM

Check



Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.