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Title: Customer satisfaction and firm performance in the restaurant industry : the nature of the relationship
Authors: Hsu, LT
Lee, JS 
Han, HS
Issue Date: 2009
Source: The 15th Asia Pacific Tourism Association (APTA) Annual Conference, Incheon, Korea, 9-12 July 2009, p. 557-565 (CD-ROM) How to cite?
Appears in Collections:Conference Paper

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