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Title: Predictors of negative word-of-mouth communication : individual and social influences
Authors: Cheng, S
Lam, T
Hsu, C 
Issue Date: 2003
Source: Current Research, Future Strategies - Bridging Uncertainty : Asia Pacific Tourism Association 9th Annual Conference, July 6-9 2003, University of Technology Sydney, Sydney, Australia : conference proceedings
ISBN: 1863655697
Appears in Collections:Conference Paper

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