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Title: Sharing knowledge in a contractor’s team : a case study of Disney’s adventureland project
Authors: Fong, PSW 
Lee, KY
Issue Date: 2006
Source: ASCE-CIB Specialty Conference on Leadership and Management in Construction Engineering and Management, Grand Bahama Island, Bahamas, 4-6 May 2006 How to cite?
Abstract: Knowledge sharing has become more popular in the construction industry recently. Construction projects involve many interfaces where communication is essential for the production of high quality work. As professionals recognize that they can gain new knowledge and reduce misunderstanding through communication, knowledge sharing is becoming ever more essential in the modern world. The main focus of this research is to explore the channels used to share knowledge in the contractor’s in-house team for Disney’s Adventureland Project. The effectiveness of the knowledge sharing media is also evaluated, and the facilitators of and barriers to knowledge sharing are examined. Semi-structured interviews were conducted to achieve the objective of what knowledge is shared and how it is shared within a contracting team. Findings indicate that the thickness of the communication media is more important for diffusing personal and complex knowledge than general one. In this study, face-to-face communication is most valued by professionals over telephone or e-mail for sharing complex and personal knowledge. The success of knowledge sharing in this project depends on the work environment, friendships and social networks. However, the lack of commitment of team members, diverse multi-disciplinary views and the culture of the organization are barriers to knowledge sharing.
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