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Title: Facility management industry in developing countries : the case of Tanzania
Authors: Banyani, M
Then, D
Keywords: Developing countries
FM industry
FM development
Issue Date: 2012
Source: Proceedings of Joint CIB W070, W092 & TG72 International Conference on Facilities Management, Procurement Systems and Public Private Partnership, Cape Town, South Africa, 23-25 January, 2012, p. 574-585 How to cite?
Abstract: This research is aimed at identifying challenges and opportunities for development of Facilities Management (FM) industry in developing countries using Tanzania as a case study. The research is based on evidence from documentary evidence, web search, and the opinions of FM stakeholders such as practitioners, academicians, professional bodies’ officials, researchers and government officials in Tanzania. Stakeholders were requested to rank the progress of the key factors essential for the development of the industry which include FM Organisation Practice, FM Supply Market, FM Education, FM Professional Bodies, FM Research and the FM Business Environment. The research also assesses the integration between the factors and their overall contributions towards the development of the FM industry within the country.
The research identified that the FM profession in Tanzania is disintegrated. There is no single unifying professional body. Service providers, suppliers, and other FM practitioners identify themselves with different profession bodies. In the case of outsourcing; the use of traditional vendor-client contracts are dominant. The profession is barely known. Generally, there is a lack of awareness of the potentials of FM as a profession. On the brighter side, the government of Tanzania has recently enacted a law that will regulate Public-Private Partnership and Private Financing Initiatives which will further create opportunities for development of FM. Despite this development, concerted efforts are required from FM stakeholders to deal with the identified challenges to enable the country to reap the benefits of FM as strategic tool in dealing with resource allocation issue. The research results can be applied in countries falling within similar economic bracket in Africa.
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