Please use this identifier to cite or link to this item:
Title: Can I do it? Can you do it? Roles of self-efficacy and other-efficacy of customers and employees in service participation
Authors: Chan, KW 
Yim, CK
Lam, SK
Issue Date: 2011
Source: INFORMS Marketing Science Conference, Houston, USA, 9-11 June, 2011 How to cite?
Appears in Collections:Conference Paper

Show full item record

Page view(s)

Last Week
Last month
Citations as of Jan 13, 2019

Google ScholarTM


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.