Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/35972
Title: You do well and I do well? The behavioral consequences of corporate social responsibility
Authors: Fu, H
Ye, BHB
Law, R 
Keywords: Corporate social responsibility
Organizational identity
Organizational commitment
Organizational citizenship behavior
China
Hotel industry
Issue Date: 2014
Publisher: Pergamon Press
Source: International journal of hospitality management, 2014, v. 40, p. 62-70 How to cite?
Journal: International journal of hospitality management 
Abstract: Employees' perceptions of corporate social responsibility (CSR) and its impact on their behavior have received little attention in hospitality research. The current study aims to narrow this gap by investigating CSR and its internal consequences from employees' perspective in the context of the Chinese hotel industry. A survey was conducted with employees in five hotels from mid-, and upscale hotel brands in China. A total of 450 usable questionnaires were returned and used to test a theoretical model. The findings indicate that CSR influences organizational citizenship behavior through the mediating effects of organizational identity and commitment. The proposed model and all hypotheses were supported. Theoretical and practical implications are presented based on the findings. Practitioners should make more effort to develop CSR initiatives and communicate them to stakeholders in order to enhance firm performance.
URI: http://hdl.handle.net/10397/35972
ISSN: 0278-4319
DOI: 10.1016/j.ijhm.2014.03.004
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