Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/35938
Title: Evaluation of knowledge management performance : an organic approach
Authors: Chen, L
Fong, PSW 
Keywords: Knowledge management
Knowledge management capability
Knowledge management strategy
Learning routines
Governance mechanisms
Performance evaluation
System dynamics analysis
Issue Date: 2015
Publisher: North-Holland
Source: Information and management, 2015, v. 52, no. 4, p. 431-453 How to cite?
Journal: Information and management 
Abstract: Knowledge management (KM) strategy is the planned or actual coordination of a firm's major goals and learning, in time, that continually co-align its knowledge-based resources with the environment. This study combined a survey study and system dynamics (SD) simulation to demonstrate an organic KM performance evaluation approach. The survey study was conducted based on a sample of 143 construction contractors, and used structural equation modeling (SEM) techniques to develop a KM performance index for reviewing the key elements that underpin KM strategy. The SD simulation predicted the development of KM strategy configurations and the evolution of KM performance over time.
URI: http://hdl.handle.net/10397/35938
ISSN: 0378-7206
DOI: 10.1016/j.im.2015.01.005
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