Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/34010
Title: A review of the literature on culture in hotel management research : what is the future?
Authors: Chen, RXY
Cheung, C 
Law, R 
Keywords: Culture research
Hotel management
Journal review
Issue Date: 2012
Publisher: Pergamon Press
Source: International journal of hospitality management, 2012, v. 31, no. 1, p. 52-65 How to cite?
Journal: International journal of hospitality management 
Abstract: This paper aims to provide insights into the development of research on culture in the hotel industry by reviewing the existing literature. A total of 107 journal articles published between 1985 and 2010 were retrieved from 12 refereed journals, all of which could be accessed online. The papers were categorized into six major groups according to Pizam's (1993) hierarchy of cultures, and were further sorted by year of publication, source, subject area, region of focus, and the nature of the research. National culture, organizational culture, and cross-cultural comparison were found to be the most popular research topics. In contrast, few studies have investigated industry, occupational, and corporate cultures in association with hotel management studies, prompting concern for future research. In summary, this review paper offers a first and important attempt to understand the development of research on culture in the hotel management field and identifies future research opportunities.
URI: http://hdl.handle.net/10397/34010
ISSN: 0278-4319
EISSN: 1873-4693
DOI: 10.1016/j.ijhm.2011.06.010
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