Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/33886
Title: Technology-mediated management learning in hospitality organisations
Authors: Li, L
Lee, HA
Law, R 
Keywords: Management learning and development
Technology
Hospitality industry
Issue Date: 2012
Publisher: Pergamon Press
Source: International journal of hospitality management, 2012, v. 31, no. 2, p. 451-457 How to cite?
Journal: International journal of hospitality management 
Abstract: This study examines the role of information and communication technology (ICT) applications in management learning and development in hospitality organisations. Managers who search for authentic social knowledge are most likely to use learning management systems, company intranets, email applications and search engines. Managers who look for personal knowledge are most likely to select search engines, online audio or video communication applications, telephone conferencing and customer online community websites. This study provides evidence that e-learning practices in management development do not fully support managers' learning. The paper lastly offers solutions to address this mismatch.
URI: http://hdl.handle.net/10397/33886
ISSN: 0278-4319
EISSN: 1873-4693
DOI: 10.1016/j.ijhm.2011.07.003
Appears in Collections:Journal/Magazine Article

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