Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/33874
Title: Performance measures and metrics in outsourcing decisions : a review for research and applications
Authors: Gunasekaran, A
Irani, Z
Choy, KL 
Filippi, L
Papadopoulos, T
Keywords: Concepts
Future research
Literature review
Outsourcing
Research taxonomy
Theory and practice
Issue Date: 2015
Publisher: Elsevier
Source: International journal of production economics, 2015, v. 161, p. 153-166 How to cite?
Journal: International Journal of Production Economics 
Abstract: Outsourcing, an operations strategy that influences the performance of a supply chain, has become an important component of global operations management. An effective global sourcing strategy helps companies to manage the flow of parts and finished products in meeting the needs of overseas and domestic markets. Outsourcing reduces the cost of assets, facilitates core competencies to reduce production costs, leads to strategic flexibility and reduces administrative and overhead costs. Some of the reasons why companies are against outsourcing include integration challenges, sacrificing their competitive base, opportunistic behaviour, rising transaction and coordination costs, limited innovation, and higher procurement costs. Despite these shortcomings, outsourcing will continue to play an important role in enhancing organizational competitiveness. Therefore, an attempt has been made to review the literature on outsourcing with particular reference to Performance Measures and Metrics (PMMs) used in arriving at outsourcing decisions. The main objective of this paper is to present a taxonomy (classification) of PMMs in outsourcing decisions at the pre-outsourcing, during-outsourcing, and post-outsourcing stages. Also, based on the literature review and analysis, an attempt is made to determine a list of specific tools and techniques for PMMs in outsourcing. Finally, the limitations of the paper and future research directions are presented.
URI: http://hdl.handle.net/10397/33874
ISSN: 0925-5273
DOI: 10.1016/j.ijpe.2014.12.021
Appears in Collections:Journal/Magazine Article

Access
View full-text via PolyU eLinks SFX Query
Show full item record

SCOPUSTM   
Citations

12
Last Week
1
Last month
1
Citations as of Jan 23, 2017

WEB OF SCIENCETM
Citations

7
Last Week
0
Last month
1
Citations as of Jan 19, 2017

Page view(s)

32
Last Week
0
Last month
Checked on Jan 22, 2017

Google ScholarTM

Check

Altmetric



Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.