Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/33523
Title: Managers' conflict management styles and employee attitudinal outcomes : the mediating role of trust
Authors: Chan, KW
Huang, X 
Ng, PM
Keywords: Chinese culture
Conflict management styles
Job satisfaction
Trust
Turnover intention
Issue Date: 2008
Publisher: Springer
Source: Asia Pacific journal of management, 2008, v. 25, no. 2, p. 277-295 How to cite?
Journal: Asia Pacific journal of management 
Abstract: This study examines the mediating effects of trust on the relationships between manager's conflict management styles (CMS) and employee attitudinal outcomes, as well as identifies the potential deviations in the areas of CMS and trust from the west in Chinese culture. One hundred sixty-nine employees in Guangzhou of China participated. As predicted, Integrating CMS of managers is found significantly correlated to trust and subordinates' job satisfaction and turnover intention. Trust fully mediates the link between Integrating CMS and subordinates attitudinal outcomes. Results also support the expectations concerning the deviations on the impacts of the uncooperative CMS on subordinates under Chinese culture. Discussion and implications are presented.
URI: http://hdl.handle.net/10397/33523
ISSN: 0217-4561
EISSN: 1572-9958
DOI: 10.1007/s10490-007-9037-4
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