Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/33437
Title: Employees' perceptions of performance appraisal
Authors: Law, R 
Tam, P
Keywords: Performance appraisal
Hong Kong
Hotel
Issue Date: 2007
Publisher: Taylor & Francis
Source: Journal of human resources in hospitality & tourism, 2007, v. 7, no. 1, p. 25-43 How to cite?
Journal: Journal of human resources in hospitality & tourism 
Abstract: In spite of the importance of performance appraisal for hotels to evaluate their employees, the existing hospitality literature largely covers studies in Western countries only. Prior studies have rarely investigated the issue of performance appraisal in the context of China, the world's largest potential market for generating tourists and receiving tourists. This paper reports on a study that used focus group interviews with employees in an upscale hotel in Hong Kong, a special administrative region in China, on their views of the appraisal system that has been used. Research findings reveal that the system could be further improved.
URI: http://hdl.handle.net/10397/33437
ISSN: 1533-2845
EISSN: 1533-2853
DOI: 10.1300/J171v07n01_02
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