Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/32549
Title: Implementing an RFID-based manufacturing process management system : lessons learned and success factors
Authors: Ngai, EWT 
Chau, DCK
Poon, JKL
Chan, AYM
Chan, BCM
Wu, WWS
Keywords: Case study
Garment industry
Manufacturing process management system
RFID
Success factors
Issue Date: 2012
Publisher: Elsevier
Source: Journal of engineering and technology management, 2012, v. 29, no. 1, p. 112-130 How to cite?
Journal: Journal of engineering and technology management 
Abstract: A growing number of organisations are using radio frequency identification (RFID) technology to improve their manufacturing processes. A case study approach is used to explore the development of an RFID-based manufacturing process management system in a garment factory in China. The results indicate that both technology push and need pull factors influence the garment factory's intention to adopt RFID technology. The technology push factors include relative advantage, compatibility, complexity, extendibility and the cost of the technology, whereas the need pull factors include competitor and customer pressure. We identify eight factors for the successful implementation of an RFID-based manufacturing process management system, namely, vendor selection, organisational motivation, cost/benefit evaluation, top management support, user involvement, the extent of progress supervision, staff competence and training, and policy, structure and operating process compatibility. This in-depth case study details the organisation's experience and identifies the challenges it faces and important issues in the development and implementation of the system. Implications for academics and practitioners are discussed.
URI: http://hdl.handle.net/10397/32549
ISSN: 0923-4748
EISSN: 1879-1719
DOI: 10.1016/j.jengtecman.2011.09.009
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