Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/31733
Title: When do business units benefit more from collective citizenship behavior of management teams? An upper echelons perspective
Authors: Liu, W 
Gong, Y
Liu, J
Keywords: Collective organizational citizenship behavior
Management team
Managerial discretion
Issue Date: 2014
Publisher: American Psychological Association
Source: Journal of applied psychology, 2014, v. 99, no. 3, p. 523-534 How to cite?
Journal: Journal of applied psychology 
Abstract: Drawing upon the notion of managerial discretion from upper echelons theory, we theorize which external contingencies moderate the relationship between collective organizational citizenship behavior (COCB) and unit performance. Focusing on business unit (BU) management teams, we hypothesize that COCB of BU management teams enhances BU performance and that this impact depends on environmental uncertainty and BU management-team decision latitude, 2 determinants of managerial discretion. In particular, the positive effect of COCB is stronger when environmental uncertainty or the BU management-team decision latitude is greater. Time-lagged data from 109 BUs of a telecommunications company support the hypotheses. Additional exploratory analysis shows that the positive moderating effect of environmental uncertainty is further amplified at higher levels of BU management-team decision latitude. Overall, this study extends the internally focused view in the micro OCB literature by introducing external contingencies for the COCB-unit-performance relationship
URI: http://hdl.handle.net/10397/31733
ISSN: 0021-9010
EISSN: 1939-1854
DOI: 10.1037/a0035538
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