Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/31629
Title: The impact of culture on hotel ratings : analysis of star-rated hotels in China
Other Titles: ¤å¤Æ?°s©±??ªº¼v?-¤ÀªR¤¤?¬P?°s©±
Authors: Leung, D 
Lee, HA
Law, R 
Keywords: Face
Culture
Hotel rating
Star-rated hotels
China
Issue Date: 2011
Publisher: Routledge, Taylor & Francis Group
Source: Journal of China tourism research (中國旅游硏究), 2011, v. 7, no. 3, p. 243-262 How to cite?
Journal: Journal of China tourism research (中國旅游硏究) 
Abstract: The influence of cultural values on consumer behavior is well documented in tourism studies, yet limited research is reported on the link between cultural values and hotel ratings. In Chinese culture, ¡§face¡¨ prevails in every aspect of interpersonal relationship and hinders aggressive behaviors in public, whereas the American society values decision making based on honesty and independence more than what is derived from
URI: http://hdl.handle.net/10397/31629
ISSN: 1938-8160
EISSN: 1938-8179
DOI: 10.1080/19388160.2011.599239
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