Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/29902
Title: Strategic behavior and social optimization in partially-observable Markovian vacation queues
Authors: Guo, P 
Li, Q
Keywords: Equilibrium analysis
Partial information
Strategic customers
Vacation queue
Issue Date: 2013
Publisher: North-Holland
Source: Operations research letters, 2013, v. 41, no. 3, p. 277-284 How to cite?
Journal: Operations research letters 
Abstract: We study customers' strategic behavior and social optimization in vacation queues with N-policy under two partial-information scenarios. In scenario 1, only the server's status is observable. We find that avoid-the-crowd/follow-the- crowd behavior exists when the server is busy/idle. In scenario 2, only the queue length is observable. The customers' equilibrium threshold strategy is the same as that in a fully observable system; whereas, the optimal control policy in a fully observable case is sometimes, but not always, implementable in scenario 2.
URI: http://hdl.handle.net/10397/29902
ISSN: 0167-6377
EISSN: 1872-7468
DOI: 10.1016/j.orl.2013.02.005
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