Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/29287
Title: Human capital for supply chain management capabilities : a study of international trade intermediaries
Authors: Fung, PKO
Chen, ISN
Keywords: Human capital
International trade intermediaries
Performance
Supply chain management capabilities
Issue Date: 2010
Publisher: Taylor & Francis
Source: International journal of logistics : research and applications, 2010, v. 13, no. 1, p. 1-12 How to cite?
Journal: International journal of logistics : research and applications 
Abstract: This paper examines the impact of supply chain management (SCM) capabilities on the performance of international trade intermediaries (ITIs). SCM capabilities here are defined as supplier management capabilities, customer-focused capabilities and business process capabilities. Research has been undertaken using a study framework that incorporates the role of human capital (HC) in SCM. A survey of 147 ITIs showed that SCM capabilities are associated with performance and that HC moderates this relationship. Interpretation of the research findings is made in the light of the context of the study, which has involved small-sized ITIs and low-to-medium priced products. HC is the most difficult category of resource residing in firms to imitate and this study directs attention to the 'everyday' skills for implementing SCM that support the success of ITIs.
URI: http://hdl.handle.net/10397/29287
ISSN: 1367-5567
EISSN: 1469-848X
DOI: 10.1080/13675560902746403
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