Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/28999
Title: An empirical study of supply chain performance in transport logistics
Authors: Lai, KH 
Ngai, EWT 
Cheng, TCE 
Keywords: Performance
Self-assessment
Supply chain
Transport logistics
Issue Date: 2004
Publisher: Elsevier
Source: International journal of production economics, 2004, v. 87, no. 3, p. 321-331 How to cite?
Journal: International journal of production economics 
Abstract: A cross-sectional survey was conducted with firms in three transport logistics industry sectors, i.e., air and sea transport, freight forwarding, and third-party logistics services, to evaluate their perceived SCP in transport logistics from both cost and service perspectives. The study results showed that all the three sectors were mature, attaining a certain degree of sophistication in their SCP. On the other hand, there were significant differences in SCP between firms in the three sectors. They differed in their perceived service effectiveness towards shippers and consignees and in their operations efficiency in performing the services. The study's findings provide managerial insights for firms in the industry to understand their SCP in transport logistics and to benchmark areas to improve their performance.
Description: The papers appear in this special issue have been presented at the International Conference on Supply Chain Management and Information Systems in the Internet Era 2001 which was held in Hong Kong from December 17 to 19, 2001.
URI: http://hdl.handle.net/10397/28999
ISSN: 0925-5273
DOI: 10.1016/j.ijpe.2003.08.002
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