Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/28972
Title: The mediating role of trust between expatriate procedural justice and employee outcomes in Chinese hotel industry
Authors: Hon, AHY 
Lu, L
Keywords: Expatriate
Hotel
Procedural justice
Trust
Work outcomes
Issue Date: 2010
Publisher: Pergamon Press
Source: International journal of hospitality management, 2010, v. 29, no. 4, p. 669-676 How to cite?
Journal: International journal of hospitality management 
Abstract: This study draws from social exchange theory to examine the roles cognitive and affective trust play in mediating the relationship between expatriate supervisors and their local employees. We differentiate the two forms of trust by proposing, on the one hand, that cognitive trust mediates the relationship between the procedural justice displayed by expatriate supervisors and job satisfaction and organizational commitment of their employees and, on the other hand, that affective trust mediates the relationship between the procedural justice displayed by expatriates and the level of employee satisfaction with and altruism toward their supervision. We then support the hypotheses by using structural equation modeling (SEM) to analyze data collected from 286 employees working with expatriate supervisors in China's hotel industry. Implications of the findings are discussed.
URI: http://hdl.handle.net/10397/28972
ISSN: 0278-4319
EISSN: 1873-4693
DOI: 10.1016/j.ijhm.2010.01.002
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