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Title: Application of information technology to the club industry
Authors: Suen, E
Law, R 
Keywords: Clubs
Information technology
Hong Kong
Employee motives
Issue Date: 2001
Publisher: Routledge, Taylor & Francis Group
Source: Journal of hospitality & leisure marketing, 2001, v. 8, no. 1-2, p. 149-162 How to cite?
Journal: Journal of hospitality & leisure marketing 
Abstract: The objective of this research is to examine the existence of gap(s) between employees' expected and experienced importance of IT Information Technology] competitive, efficiency and operational motives in an estate club in Hong Kong (hereafter named as the Club). Another objective of this research is to analyze the possible difficulties or problems that may hinder effective IT application in the Club. These objectives were achieved through questionnaires completed by the Club's employees. The findings show significant gaps between the expected and experienced importance of attributes in all motives. Based on the research findings, this paper offers suggestions for the club industry to deal with potential technological crises. With the increasing popularity of IT in the club industry, findings of this research should be of interest to club managers and hospitality researchers.
ISSN: 1050-7051
EISSN: 1541-0897
DOI: 10.1300/J150v08n01_10
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