Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/25374
Title: Examining the determinants of outsourcing partnership quality in Chinese small- and medium-sized enterprises
Authors: Ren, SJF
Ngai, EWT 
Cho, V 
Issue Date: 2010
Source: International journal of production research, 2010, v. 48, no. 2, p. 453-475
Abstract: Research on information technology (IT) and information systems (IS) outsourcing has been expanding in recent years and this trend is likely to continue. However, few studies have systematically examined the determinants of partnership quality in IT/IS outsourcing. In this study, we propose a research model to examine partnership quality formation factors in the pre-implementation stage in Chinese small- and medium-sized enterprises (SMEs). Based on previous partnership studies and small and medium business theories, we identify four sets of antecedents of partnership quality characteristics: perceived outsourcing benefits, outsourcing readiness, human characteristics and environmental technical uncertainty. The results of this study show that perceived benefits, outsourcing management competence, outsourcing cognisance and top management's attitude towards outsourcing are significantly related to partnership quality. The implications for theory and practice are discussed.
Keywords: Partnership quality
Outsourcing success
Outsourcing management competence
Outsourcing cognisance
Small-and medium-sized enterprises
Publisher: Taylor & Francis
Journal: International journal of production research 
ISSN: 0020-7543
EISSN: 1366-588X
DOI: 10.1080/00207540903174965
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