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Title: Website performance : Hong Kong hotels
Authors: Law, R 
Chung, T
Issue Date: 2003
Publisher: Florida International University
Source: Hospitality review, 2003, v. 21, no. 1, 4 How to cite?
Journal: FIU hospitality review 
Abstract: This research examines the performance of Hong Kong hotel websites in terms of information quality, and compares the performance among different hotel categories. Different from exsisting theoretical studies analyzing hotel websites, this research incorporates the perceptions of hotel guests and practitioners in the evaluation development process. Empirical results reveal that significant differences exist in the performance scores of luxury, mid-priced, and economy hotels. The authors also discuss implications for hotel industry practitioners and policymakers.
ISSN: 0739-7011
Appears in Collections:Journal/Magazine Article

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