Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/24670
Title: What contributes to the success of home inns in China?
Authors: Zhang-Qiu, H 
Ren, L
Shen, H
Xiao, Q 
Keywords: Budget hotels
Home inns
Critical success factors
China
Issue Date: 2013
Publisher: Pergamon Press
Source: International journal of hospitality management, 2013, v. 33, p. 425-434 How to cite?
Journal: International journal of hospitality management 
Abstract: This study examines the critical success factors of budget hotels in China, taking Home Inns as the study case. Six CSFs, with a total of 26 sub-factors, are identified from data collected through triple sources - site visits, in-depth interviews, and documents and websites analysis. These critical success factors are people, timing/contextual factors, strategic choices, managerial and operational efficiency, performance/product, and Home Inns' culture. The result also indicates that different factors contributed to Home Inns' success at different developing stages. Furthermore, the implications of Home Inns' successful development are also suggested.
URI: http://hdl.handle.net/10397/24670
ISSN: 0278-4319
EISSN: 1873-4693
DOI: 10.1016/j.ijhm.2012.11.002
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