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Title: Examining structural, perceptual, and attitudinal influences on the quality of information sharing in collaborative technology use
Authors: Shih, HP
Lai, KH 
Cheng, TCE 
Keywords: Attitudinal influence
Collaborative technologies
Fit-appropriation theory
Informational influence
Interactivity theory
Perceptual influence
Structural influence
Issue Date: 2015
Publisher: Springer
Source: Information systems frontiers, 2015, v. 17, no. 2, p. 455-470 How to cite?
Journal: Information systems frontiers 
Abstract: Using collaborative technologies to improve collaborative work is a long-term concern because of over-expected barriers in the implementation. The “quality of information sharing” is a group-level construct for assessing the outcome of collaborative technology use in collaborative work. However, few studies have addressed this informational influence. We propose a research model, grounded in interactivity and fit-appropriation theories, to examine structural, perceptual, and attitudinal influences on the quality of information sharing. Particularly, we incorporate task complexity into this model to examine the direct and interaction effects on collaborative technology use. We empirically test the model by examining the use of Lotus Notes at offices. The empirical results show that structural and perceptual factors have distinct effects on fit and appropriation attitudes, which indirectly or directly determine the quality of information sharing. We also discuss the academic and managerial implications of the research findings.
ISSN: 1387-3326
EISSN: 1572-9419
DOI: 10.1007/s10796-013-9429-6
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