Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/23727
Title: Cultural conflicts or cultural cushion?
Authors: Ye, BH
Hanqin Qiu, Z 
Yuen, PP
Keywords: Anticipated discrimination
Cultural distance
Hong Kong
Intercultural competence
Perceived discrimination
Issue Date: 2013
Publisher: Pergamon Press
Source: Annals of tourism research, 2013, v. 43, p. 321-349 How to cite?
Journal: Annals of tourism research 
Abstract: The current study explores antecedents of perceived discrimination of tourists, which is an under-researched area in tourism. A questionnaire survey was conducted with 248 Chinese and 240 Caucasian tourists in Hong Kong to validate the proposed model. The introduction of intercultural competence reconciled competing research streams regarding the roles of cultural distance in forming the anticipated discrimination of tourists which leads to their perceived discrimination. The current study reveals that the positive or negative effect of cultural distance is contingent on the intercultural competence of tourists. Additionally, power distance and relative group status collectively explain their anticipated discrimination. Practical implications regarding minimization of the perceived discrimination of tourists were offered.
URI: http://hdl.handle.net/10397/23727
ISSN: 0160-7383
EISSN: 1873-7722
DOI: 10.1016/j.annals.2013.07.003
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