Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/23029
Title: An intelligent supplier management tool for benchmarking suppliers in outsource manufacturing
Authors: Choy, KL 
Lee, WB 
Lo, V
Keywords: Benchmarking
Case-based reasoning
Neural network
Outsource manufacturing
Supplier selection
Supply chain management
Issue Date: 2002
Publisher: Pergamon Press
Source: Expert systems with applications, 2002, v. 22, no. 3, p. 213-224 How to cite?
Journal: Expert systems with applications 
Abstract: A global corporation's supply chain usually consists of enterprises and manufacturers that are graphically dispersed around the world, whereby each company is involved in a wide variety of supply chain activities such as order fulfillment, international procurement, acquisition of information technology, manufacturing, and customer service. However, selecting suppliers based on accumulated experience is not both effective and scientific due to subjective judgment and lack of systematic analysis. Therefore, continuously tracking and benchmarking performance of suppliers and forming an appropriate supplier selection mechanism is one of the crucial activities in supply chain management. This paper presents an intelligent supplier management tool (ISMT) using the case-based reasoning (CBR) and neural network (NN) techniques to select and benchmark suppliers. The development of ISMT and how the CBR and NN techniques are used in benchmarking suppliers during the process of new product development in Honeywell Consumer Products (Hong Kong) Limited are presented.
URI: http://hdl.handle.net/10397/23029
ISSN: 0957-4174
EISSN: 1873-6793
DOI: 10.1016/S0957-4174(01)00055-0
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