Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/22816
Title: Determinants of hotel room price
Authors: Zhang, Z
Ye, Q
Law, R 
Keywords: Hotels
Room rates
Hedonic pricing
Accommodation needs
Word- of- mouth
United States of America
Issue Date: 2011
Publisher: Emerald
Source: International journal of contemporary hospitality management, 2011, v. 23, no. 7, p. 972-981 How to cite?
Journal: International journal of contemporary hospitality management 
Abstract: Purpose – This study aims to examine whether and how hotel class, attributes of the room, quality, location, cleanliness, and service influence room rates in hotels.
Design/methodology/approach – Regression models were developed for the hotel industry and for various grades of hotels.
Findings – Using data from New York, empirical findings suggest that room quality and location are important determinants of room price for the industry, but attributes that can influence room rates differ greatly among hotel segments.
Practical implications – Hotels can reap benefits from understanding customers' specific expectation of a market segment and seeking to provide amenities accordingly.
Originality/value – The quality of hotel attributes is evidenced through customer reviews on a travel advice website. The theory of the hierarchy of needs is supported in the hotel industry, namely, the ascending order of accommodation needs are the quality of a room, location, and service.
URI: http://hdl.handle.net/10397/22816
ISSN: 0959-6119
DOI: 10.1108/09596111111167551
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