Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/22122
Title: Barriers to implementing E-commerce in the travel industry : a practical perspective
Authors: Heung, VCS
Keywords: E-commerce
Internet barries
Travel agency
Issue Date: 2003
Publisher: Pergamon Press
Source: International journal of hospitality management, 2003, v. 22, no. 1, p. 111-118 How to cite?
Journal: International journal of hospitality management 
Abstract: An exploratory study was conducted to investigate the barriers to implementing E-commerce as considered by the travel agencies in Hong Kong. A mail survey was used and to collect the relevant data and the results were based on 103 travel agencies. The findings indicate that Hong Kong travel agencies are mostly concerned about the "Management support" and "Partner's participation" when they decided to implement E-commerce in the marketplace. Implications of the findings were discussed and recommendations for future studies were included.
URI: http://hdl.handle.net/10397/22122
ISSN: 0278-4319
EISSN: 1873-4693
DOI: 10.1016/S0278-4319(02)00075-0
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