Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/21865
Title: Evaluating the human resource shared services model : evidence from the NHS
Authors: Redman, T
Snape, E
Wass, J
Hamilton, P
Keywords: Shared services
HR organization
National Health Service
Issue Date: 2007
Publisher: Routledge, Taylor & Francis Group
Source: International journal of human resource management, 2007, v. 18, no. 8, p. 1486-1506 How to cite?
Journal: International journal of human resource management 
Abstract: This paper examines the shared service model of organizing the human resource management function. It reports the results from a study of the introduction of human resource shared services ( HRSS) in four NHS organizations. Findings suggest that the HRSS model has a number of advantages for organizations but that it has difficulty addressing the transformational HR agenda. In contrast, with the exception of a small cadre of staff, there is few advantages for HR employees themselves in HRSS systems. We suggest that the apparent neglect of the work experience of HR staff under HRSS models may significantly undermine the potential for its wider successful implementation.
URI: http://hdl.handle.net/10397/21865
ISSN: 0958-5192
EISSN: 1466-4399
DOI: 10.1080/09585190701502612
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