Please use this identifier to cite or link to this item:
http://hdl.handle.net/10397/21258
DC Field | Value | Language |
---|---|---|
dc.contributor | Department of Building Services Engineering | en_US |
dc.creator | Lai, JHK | en_US |
dc.date.accessioned | 2015-03-30T06:31:08Z | - |
dc.date.available | 2015-03-30T06:31:08Z | - |
dc.identifier.issn | 1648-715X | en_US |
dc.identifier.uri | http://hdl.handle.net/10397/21258 | - |
dc.language.iso | en | en_US |
dc.publisher | Taylor & Francis co-Published with Vilnius Gediminas Technical University | en_US |
dc.rights | Copyright © 2012 Vilnius Gediminas Technical University (VGTU) Press Technika | en_US |
dc.rights | This is an open access article under the CC-BY 4.0 license (https://creativecommons.org/licenses/by/4.0/). | en_US |
dc.rights | The following publication Lai, J. H. (2012). Analytical assessment and comparison of facilities management services for residential estates. International Journal of Strategic Property Management, 16(3), 236-253 is available at https://doi.org/10.3846/1648715X.2012.682183 | en_US |
dc.subject | Cost-effectiveness | en_US |
dc.subject | Facilities management | en_US |
dc.subject | Housing estate | en_US |
dc.subject | Performance evaluation | en_US |
dc.subject | Residential building | en_US |
dc.title | Analytical assessment and comparison of facilities management services for residential estates | en_US |
dc.type | Journal/Magazine Article | en_US |
dc.identifier.spage | 236 | en_US |
dc.identifier.epage | 253 | en_US |
dc.identifier.volume | 16 | en_US |
dc.identifier.issue | 3 | en_US |
dc.identifier.doi | 10.3846/1648715X.2012.682183 | en_US |
dcterms.abstract | Populous places are particularly in need of high-rise residential buildings, which are increasingly built as estates. The facilities in these estates entail proper management in order to serve the numerous residents there. Aimed at evaluating the facilities management (FM) services for three major kinds of residential estates ('public', 'semi-public' and 'private'), a study was conducted based on a performance-importance-cost (PIC) evaluation model. The end-users' perceived importance and performance levels and the cost data of the FM services for a public estate, a semi-public estate and a private estate were analyzed using the analytical hierarchy process (AHP), analysis of variance (ANOVA) and Fisher's least significant difference (LSD) procedure. The importance and performance levels of the services and their differences between the estates were revealed. The highest service performance and cost levels were found with the private estate, followed by the semi-public estate and the public estate, while the orders of their cost-effectiveness reversed. Rather than assessing merely the cost or performance of services, using the approach of this study to examine their cost-effectiveness can enable more holistic evaluations towards strategic property management. | en_US |
dcterms.accessRights | open access | en_US |
dcterms.bibliographicCitation | International journal of strategic property management, 2 Oct. 2012, v. 16, no. 3, p. 236-253 | en_US |
dcterms.isPartOf | International journal of strategic property management | en_US |
dcterms.issued | 2012-10-02 | - |
dc.identifier.isi | WOS:000309327900002 | - |
dc.identifier.scopus | 2-s2.0-84867263790 | - |
dc.identifier.eissn | 1648-9179 | en_US |
dc.identifier.rosgroupid | r64869 | - |
dc.description.ros | 2012-2013 > Academic research: refereed > Publication in refereed journal | en_US |
dc.description.oa | Version of Record | en_US |
dc.identifier.FolderNumber | a0861-n17 | - |
dc.description.fundingSource | Self-funded | en_US |
dc.description.pubStatus | Published | en_US |
Appears in Collections: | Journal/Magazine Article |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
4856-Article Text-10534-1-10-20180817.pdf | 435.59 kB | Adobe PDF | View/Open |
Page views
157
Last Week
1
1
Last month
Citations as of Apr 14, 2024
Downloads
35
Citations as of Apr 14, 2024
SCOPUSTM
Citations
7
Last Week
0
0
Last month
0
0
Citations as of Apr 19, 2024
WEB OF SCIENCETM
Citations
6
Last Week
0
0
Last month
0
0
Citations as of Apr 18, 2024
Google ScholarTM
Check
Altmetric
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.