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Title: Benchmarking design-build procurement systems in construction
Authors: Lam, EWM
Chan, APC 
Chan, DWM 
Keywords: Benchmarking
Construction operations
Critical success factors
Project management
Issue Date: 2004
Publisher: Emerald Group Publishing Limited
Source: Benchmarking, 2004, v. 11, no. 3, p. 287-302 How to cite?
Journal: Benchmarking 
Abstract: Benchmarking can be an effective way of helping organizations to deliver better services through continuous improvement. The concept of benchmarking has been extensively applied to the construction industry in recent years to enhance the performance of the project delivery process. Success is hard to achieve, especially for a construction project delivered by an innovative procurement method - design and build, and the identification of critical success factors can enable project team leaders to make improvements in some particular areas. This paper aims to establish a conceptual framework of critical success factors (CSFs) for design-build projects in construction. From the framework, it is hypothesized that project success of a design-build project is a function of the interaction among project characteristics, project procedures, project management strategies, project-related participants, project work atmosphere and project environment. The CSFs so identified can provide practitioners and academics with a better understanding of running a design-build project successfully to develop a benchmark for the D&B project delivery process.
ISSN: 1463-5771
EISSN: 1758-4094
DOI: 10.1108/14635770410538763
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