Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/20678
Title: Knowledge management in social work - Towards a conceptual framework
Authors: Leung, ZCS 
Keywords: Knowledge management
Social work knowledge
Issue Date: 2007
Source: Journal of technology in human services, 2007, v. 25, no. 1-2, p. 181-198 How to cite?
Journal: Journal of Technology in Human Services 
Abstract: Knowledge management (KM) is receiving increasing attention in the human services such as social work. Social service organizations have started to use information and communication technology for knowledge management purposes with the aim of improving service efficiency and effectiveness. Existing KM studies, particularly in the commercial or industrial sectors, mainly focus on the reductionistic "knowledge-as-object" view, while other perspectives such as "knowledge-as-process" are less discussed. This paper argues that these mainstream conceptions of knowledge inKMdo not fully fit with that of social work knowledge, and that a spectrum view may be more useful for future practice and inquiry in the area.
URI: http://hdl.handle.net/10397/20678
ISSN: 1522-8835
DOI: 10.1300/J017v25n01_13
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