Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/20333
Title: When my supervisor dislikes you more than me : the effect of dissimilarity in leader-member exchange on coworkers' interpersonal emotion and perceived help
Authors: Tse, HHM
Lam, CK
Lawrence, SA
Huang, X 
Keywords: Contempt
Coworker dyads
Helping behavior
Leader-member exchange (LMX)
Social comparison orientation (SCO)
Issue Date: 2013
Publisher: American Psychological Association
Source: Journal of applied psychology, 2013, v. 98, no. 6, p. 974-988 How to cite?
Journal: Journal of applied psychology 
Abstract: According to balance theory (Heider, 1958), when 2 coworkers develop different levels of leader-member exchange (LMX) relationships with their supervisor, a triadic relational imbalance will arise among the 3 parties that may result in hostile sentiments and poor social interactions between them. This study examines the consequences and psychological processes of (dis)similar levels of LMX on the interpersonal interactions between coworkers. Using data from 2 independent studies, the results of social relations analyses show that (a) actual (dis)similarity in LMX between Coworkers A and B increases oworker A's feelings of contempt for Coworker B and decreases Coworker A's perception of help received from Coworker B (Study 1); (b) Coworker A is more likely to experience contempt for oworker B when Coworker A perceives that he/she has a higher or lower level of LMX compared toCoworker B than when Coworker A perceives that his/her level of LMX is similar to Coworker B's(Study 2); and (c) these relationships only hold true for employees with a high social comparison orientation (SCO) in both Studies 1 and 2. Particularly, in Study 1, we also show that contempt is a rucial mediator that transmits the interactive effect of LMX (dis)similarity and SCO on perceptions of elp received from coworkers. Furthermore, an average level of perceived help from coworkers is positively related to the sales performance of individual employees.
URI: http://hdl.handle.net/10397/20333
ISSN: 0021-9010
EISSN: 1939-1854
DOI: 10.1037/a0033862
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